What I See as Your Pain Points

WHY?

  • Unintentional overpayment

  • Grey-area approval

  • Cost-of-complaint payment

WHY?

  • Limited knowledge of policy

  • Mismatched experiences

  • Misleading provider guidance

Who Can Help Minimize the Causes of Your Pain Points

You need a partner who can …

  • Bring clarity to insurance terms and medical standards for every stakeholder

  • Communicate coverage and medical rules in a way customers truly understand

  • Model individual customer scenarios to align expectations with reality

  • Guide customers and payors toward the best-fit providers

  • Assist assessors in catching claims that should not be paid

… and that partner is …

From insurers to consumers, we build technology that makes insurance work smarter, faster, and fairer.

Aconiq by APUK is an AI-assisted solution that enhances understanding and alignment across the claim journey for patients, providers, and payors.

It delivers real-time insights into medical and insurance facts, guides patients to preferred providers, and ensures clear communication before treatment. This fosters realistic expectations and greater satisfaction.

Financially, it helps patients minimize out-of-pocket costs, reduces bad debt risks for providers, and prevents claim leakage and reputation loss for payors.

Return on Investment

  • Expect direct savings from fewer cost-of-complaint payments and reduced discretionary or grey-area approvals.

  • Also benefit from lower indirect losses related to reputation, liability, and process waste.

  • Lower complaints also boost staff morale — a valuable outcome that isn’t measurable in dollars.